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One of the daily activities that are on offer is a guided bike tour of the local area. Generally speaking, the Cancun Hotel Zone is very safe for families. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Airport - Arrival was quick and easy. Also, the water was way too warm for almost all the pools. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Beyond that, the airport is operating like normal. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Located in the Riviera Maya region of Cancun. The real differentiator is the staff. Stocked Mini-bar with all of the goodies you could ever need. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Please, receive our warmest regards from The Excellence Collection. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Wish I knew these three things before we went.Have fun! Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. Its authentic Mexico and well worth a visit. Is parking available at Excellence Riviera Cancun? The front desk already had our test scheduled based on our departure time when we checked in. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. It might be a good idea to research some of . Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Review tags are currently only available for English language reviews. We felt extremely safe in today's COVID climate.Beauty. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. They do advise that you ring before your trip to check availability. What are some restaurants close to Excellence Riviera Cancun? The building could use some maintenance. The food also sets this place apart. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. Excellence Riviera Cancun - Adults Only All Inclusive They even take the time for issues like crunchy bacon vs chewy if you have a preference. Having stayed in the slate of resorts that the Excellence group has in this region. I would recommend getting more comfortable/soft sheets. Cleaning round the clock. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. Alejandro at the bar with the pizza oven is great too. I'm looking for some suggestions of places to play, and the. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. I read hundreds of reviews on Google before selecting this hotel. PDF Infinite Excellence, for Adults Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. The staff speaks multiple languages, including English and Spanish. Thank you Javier! Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. The Dominican Republic shares the island known as the Hispaniola with Haiti. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Again this course is on the premium side and can cost up to $300 for around. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto An extensive gym with a great range of equipment. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Yes, dry cleaning and laundry service are offered to guests. The check-in process is really a spectacular sight to be seen. They made our stay so much more special. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Excellence Riviera Cancun - Tripadvisor The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. I never waited more than a moment for one of them to serve me. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. They were waiting with a very comfortable luxury SUV for us outside the airport. "Airport Departure: As previously stated, US travelers need a COVID test to return home. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. This category only includes cookies that ensures basic functionalities and security features of the website. On top of everything, the entertainment team was superb. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. However, guests are not required to wear a mask anywhere, but there is space available everywhere. It has been a pleasure having you with us and we look forward to seeing you back soon. The entire staff at the resort wore masks the entire time. Package deal Contact accommodation for availability. Offers; Suites; Deluxe Airport Transfers; Resort Map; . So what keeps us coming back? Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The pools are kept very clean, we noticed the staff doing tests on the water every night. Excellence Riviera Cancun Reviews & Prices | U.S. News Travel 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi We really appreciate your detailed feedback. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Excellence Club benefits: It is not necessary. You can also put your name in to return later and get a drink or enjoy the live entertainment. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Overall, we plan to return next winter and think weve found a perfect spot!! Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. Youll be escorted to your room and your bags will be with you momentarily. Although it was a little murky in parts. The level of service and attention to detail was unparalleled. We were lucky to get one for the end of the week. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. It is just a slight reduction that you wouldn't notice if you haven't been there before. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. For more on the Excellence Playa Mujeres, check out our review here. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk When we stayed there was tequila, rum, vodka and a bottle of red wine. This is the place to be if there is any game or sporting event. With the Excellence club, you definitely do get a little more privacy. Come together, come alone, regardless you will have an amazing time. Everyone is expected to use their phone with a downloaded app to see the menus. We also use third-party cookies that help us analyze and understand how you use this website. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" At check-in the agent will give you a health questionnaire. For this trip, we got a spa view swim out. Yes, parking is available for guest and it is complimentary. It has been a pleasure having you with us and we look forward to hosting you back soon. Is it safe to get a taxi from Cancun airport? Six meandering pools wind through their grounds. We really liked the Italian offering here. Also a side note - beds and pillows very uncomfortable. We never leave reviews, because all the other great reviews are true about this place. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos There are only four bikes available to guests, so you need to show up super early to get a spot. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Fun and tasty. The Hibachi (Spice) - WOW! Are there opportunities to exercise at Excellence Riviera Cancun? a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Excellence Riviera Cancun - Tripadvisor We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Excellence Riviera Cancun - YouTube Still Excellenct even with safety! - Review of Excellence Riviera The front desk asked for the number and informed us they would call for us. The standard and variety of food on offer was really top quality. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. If you have a longer trip, it is definitely worth it for all the small extras. The service, the food, and the activities/room were all more than we could have ever hoped for. Juarez, Km 324 - 342, Mza. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. The entire staff at the resort wore masks the entire time. Spa is really good as well. Federal 307 Chet-Pto. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. All of the shows were amazing. If you want to grab yourself a deal there are daily offers that are available. The staff here were very good and the service was seamless, but the food definitely was a letdown. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. - Dinner: Food and service is great everywhere like always. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. Please, receive our warmest regards from The Excellence Collection. 18 km From Cancun International Airport. However, the food is below average. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. We talk about changes to the resort, our experience. We estimate they took away about 25% of the pool chairs and restaurant seats. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. It was nice having our own private area where we could switch off and read a book. Our 4th getaway to the Excellence Riviera Cancun. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. We had issues getting an appointment when we visited. New Health & Safety Protocols; The Excellence Collection. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. I'm looking for some suggestions of places to play, and the. 18+. When we stayed there in the rooms there were 4 bottles of spirits. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Peek behind the bedroom curtains and it's pretty unsettling. Already have reservations to return again. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. The bartenders are great and fast. If you have been to an Excellence resort before these restaurants will be familiar to you. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. If everybody just left them in the water when not in use, there would be more than enough available. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. It is a very positive change when you see how much trash ends up in the ocean. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. The facilities available at the Excellence are really at an elevated level. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. The Mile Spa is a solid offering. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. We really cant fault the resort for its cleanliness. 5th time and 5 stars again - Review of Excellence Riviera Cancun The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. The resort was apparently full, but it really didn't feel like it. #1 of 10 all-inclusives in Puerto Morelos. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. The Green Energy Goals of Our Corporate Social Responsibility in Our Our first stay in 2019, Playa Mujeres was 5-stars all they way. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. All the house wine is the same at every bar and restaurant and it's really bad. Excellence Riviera Cancun: Top Notch. Juan at the martini bar is the best bartender. The staff at ERC are nothing short of amazing. Our driver wore a mask and we did too in the enclosed space. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. They are friendly and helpful at all times. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. The commute from the resort to the airport also took over an hour due to traffic. Tulum Cenote And Swim With Turtles From Playa del Carmen and Cancun The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum